For cancelling your scheduled pickup, you need to call us and inform. Cancellation is not chargable as long as the Rider has not left our station to pickup your garments. Otherwise, the customer may have to pay 50 Rupees as conveyance charges.
The term 'Pick My Laundry' or 'us' or 'we' refers to the owner of the website whose registered office is PML SOLUTIONS PRIVATE LIMITED, FIRST FLOOR, 18-C, JIA SARAI, NEW DELHI - 110016, India. The term 'you' refers to the user or viewer of our website.
User(s) means any individual or business entity/organization that legally operates in India or in other countries, uses and has the right to use the Services provided by PICK MY LAUNDRY. The Services provided by PICK MY LAUNDRY is a technology based service which enables the picking up of clothes from households or offices, getting it processed in-house or through third parties, and delivering it back to the customer through the use of internet and / or mobile telecommunications devices. Our Services are available only to those individuals or companies who can form legally binding contracts under the applicable law. Therefore, user(s) must not be a minor as per Indian Law; i. e. user(s) must be at least 18 years of age to be eligible to use our Services.
PICK MY LAUNDRY advises its users that while accessing the web site, they must follow/abide by the related laws. PICK MY LAUNDRY is not responsible for the possible consequences caused by your behaviour during use of web site. PICK MY LAUNDRY may, in its sole discretion, refuse the service to anyone at any time.
This agreement applies to user(s) if user(s) are visitors, registered - free or paid user(s) who access the web site for any purpose. It also applies to any legal entity which may be represented by you under actual or apparent authority. User(s) may use this site solely for their own personal or internal purposes.
This agreement applies to all PICK MY LAUNDRY Services offered on the web site, collectively with any additional terms and condition that may be applicable to the specific service used/accessed by user(s). In the event of a conflict or inconsistency between any provision of the terms and conditions mentioned herein with those of the particular service, the provisions of the terms and conditions applicable to such specific Services shall prevail.
PICK MY LAUNDRY may change, modify, amend, or update this agreement from time to time without any prior notification to user(s) and the amended and restated terms and conditions of use shall be effective immediately on posting. If you do not adhere to the changes, you must stop using the service. Your continuous use of the Services will signify your acceptance of the changed terms.
Pick My Laundry reserves the right to collect user data including name, contact information and other details to facilitate services or use of its platform to avail services. All information collected from the user are on a bonafide basis. Misuse and misrepresentation of identity or contact details will lead to automated termination of services or the use of the platform without prior notice to such users.
User accounts bearing contact number and email IDs are created and owned by Pick My Laundry.
In the case where the system is unable to establish unique identity of the user against a valid mobile number or e-mail ID, the account shall be indefinitely suspended. Pick My Laundry reserves the full discretion to suspend a user's account in the above event and does not have the liability to share any account information whatsoever.
Links to third party sites are provided by web site as a convenience to user(s) and PICK MY LAUNDRY does not have any control over such sites i.e content and resources provided by them.
PICK MY LAUNDRY may allow user(s) access to content, products or Services offered by third parties through hyper links (in the form of word link, banners, channels or otherwise) to such Third Party's web site. You are cautioned to read such sites' terms and conditions and/or privacy policies before using such sites in order to be aware of the terms and conditions of your use of such sites. PICK MY LAUNDRY believes that user(s) acknowledge that PICK MY LAUNDRY has no control over such third party's site, does not monitor such sites, and PICK MY LAUNDRY shall not be responsible or liable to anyone for such third party site, or any content, products or Services made available on such a site.
Most content and some of the features on the web site are made available to visitors free of charge. However, PICK MY LAUNDRY reserves the right to terminate access to certain areas or features of the web site at any time for any reason, with or without notice. PICK MY LAUNDRY also reserves the universal right to deny access to particular users to any/all of its Services without any prior notice/explanation in order to protect the interests of PICK MY LAUNDRY and/or other visitors to the web site. PICK MY LAUNDRY reserves the right to limit, deny or create different access to the web site and its features with respect to different user(s), or to change any of the features or introduce new features without prior notice.
The information contained in this website is for general information purposes only. The information is provided by Pick My Laundry and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Every effort is made to keep the website up and running smoothly. However, Pick My Laundry takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond control.